BLU COCOON DIGITAL PRIVATE LIMITED (‘Company’), a Private Company limited by shares under the Companies Act, 1956, with its registered office at ASO 306, South Wing, Astra Towers, 2C/1 Action Area II C, Rajarhat, Kolkata- 700161, commits to safeguarding Your privacy and invaluable information. This policy pertains to Cucurbitai.in Powered AI based product(s) currently including Cucurbitai.in (mobile app). To ensure uninterrupted service, we may collect and, in specific cases, disclose Your information. This notice elaborates on our information collection, disclosure policies, and your choices regarding data collection and usage.

BLU COCOON DIGITAL PRIVATE LIMITED is the sole owner of the product Cucurbitai.in and its allied services, not exhaustive and has exclusive rights over all its trademark, logos, IP, Algorithm, Code, data and data base.

1. DEFINITIONS
  • “We,” “Our,” and “Us”: Refers to the creators of this privacy policy.
  • “You,” “Your,” “Yourself,” and “User”: Refers to natural and legal individuals using the App.
  • “App” and “Website”: . Refer to all android/iOS apps developed by BLU COCOON DIGITAL PRIVATE LIMITED currently includes Cucurbitai.in
  • “Personal Information”: Includes personally identifiable information collected from You.
  • “Products”: Refers to products and software offered by the Company on the Android and iOS apps.
  • “Service(s)”: Refers to the services provided through our ‘Products,’ including but not limited to Our software and Application.
  • “Third Parties”: Denotes any Services, Website, company, or individual apart from the User and the creator of the App.
2. Collected Data and Information

We respect Your online privacy and the management of Your Personal Information. Here are the types of information we may store:

  • Personal Data of Customers and Users: Includes various data as per customer requirements like full name, email, phone, address, ID photo, , gender, and more.
  • Additional Personally Identifiable Information: Customers may request users to submit more data through the Cucurbitai.in system based on business needs. This could cover farmer education, plot information, crop specifics, farming practices, and more.
  • Location Information: Location information will be captured with users’ consent for the purpose of showing weather details and land geo-tagging.
  • Usage Information: Captured interactions with the Cucurbitai.in platform like page views, reports, dashboards, and content viewed.
  • Non-identifying Information: Data like referring mobile phone hardware details, URLs, browser, OS, and ISP collected when accessing app. This information, on its own, doesn't identify who You are without additional personal information.
3. Outbound Web Connections

We do not allow third parties or individuals to display advertisements while using the Website or Apps. However, the App might be configured to include hyperlinks to other websites, content, or resources by You or Your users. We have no control over such external links provided by persons or companies other than us.

By using these external links, You acknowledge and agree that we are not responsible for any collection or disclosure of Your Personal Information by external websites, companies, or persons. We do not endorse any advertising, products, or other materials available from these external resources.

Furthermore, You agree that we are not liable for any loss or damage resulting from the collection or disclosure of Your personal information by external websites or resources. These external website providers may have their own privacy policies governing the collection, storage, retention, and disclosure of Your Personal Information, which You should review before entering their website.

4. Utilization of Your Data

We are committed to not using, processing, selling, transferring, or providing any of Your data to a third party without Your permission. However, You agree that we may use Your data for the following purposes:

  1. To enhance user experience by presenting content efficiently on our App or Service.
  2. To fulfil obligations arising from contracts between You and us, including billing.
  3. For analytical purposes, including assessing usage data, patterns, and similar activities.
  4. To send emails about our other Products or Services.
  5. To resolve disputes between You and Cucurbitai.in.
  6. To send email reports as per Your request.
  7. To send emails and updates about Cucurbitai.in, including news, and requests for agreement to amended legal documents like this Privacy Policy and our Terms of Service, or respond to inquiries.
  8. To perform functions necessary to protect the security or proper functioning of our App or Service.
  9. To process transactions between You and Cucurbitai.in.

Additionally, we may disclose Your information to law enforcement if compelled by a court order, in cases of Indian law violations, or if there's a violation of our Terms of Service or Privacy Policy.

The data stored in Cucurbitai.in can be used with Your consent for the following:
  • Analytics: To improve and make our Services smarter, faster, and more secure by analysing usage and feedback.
  • Customer Support: To resolve technical issues, analyse crash information, and improve our services.
  • Legal: To share information, including personal information, to ensure compliance with laws/regulations or enforceable orders from government, law enforcement, or regulatory authorities.
  • Effective Provision of Services: To share Your personal information with Cucurbitai.in employees, contractors, and agents strictly bound by confidentiality obligations to provide Services to You.
5. Managing, Modifying, and Deleting Your Information:

Accessing and Editing Information: Users may review and edit their provided personal information by logging into their account on the App and accessing their profile.

Data Deletion: Cucurbitai.in stores information in its databases for the contract duration. If You delete data via the App or Web application, it's archived for potential restoration. For data deletion use the dedicated feature available with the hosting website (Google Play Store/ Android Marketplace) Team. Residual information in backups or databases may be retained, subject to contractual agreements and local laws.

Information Persistence: While changes in information or preferences may update, certain data might persist in a browser's cache or in downloaded documents. Cucurbitai.in disclaims responsibility for stored cache information on devices and any associated liabilities.

Data Modification: Users can modify their data through App and Website. For changes beyond the Website's capability contact our Support Team. However, certain functionalities may be affected post modification/deletion, and Cucurbitai.in reserves the right to deny modifications necessary for compliance with country-specific laws.

Data Portability: Upon context, You may request copies of personal information provided to us in a structured, machine-readable format or transmit it to another service provider. Cucurbitai.in facilitates data download via reports, API calls, by our Support team for specific requests.

Withdrawing Consent: You can withdraw consent for personal information collection by Cucurbitai.in’s customers by communicating with our Support Team. However, withdrawal doesn't affect the legality of prior processing activities. Note that service continuity or quality might be impacted upon withdrawal.

Complaints: For privacy-related complaints, accessing Your Information, or updating/correcting User Information, email our Support Team, also copying the data controller. All requests will be addressed within 72 hours from the request date.

Contact Information: For inquiries or complaints about this Privacy Policy or Cucurbitai.in's practices, out Support Team at cucurbitai.support@blucocoondigital.in or call us at Tel:+91-3348018331.

6. Privacy Measures and Data Safeguards

Cucurbitai.in respects the confidentiality of Your information and won't disclose it to third parties unless legally mandated or necessary for Users to fully access App or Website Services. Personal information won't be sold, shared, or rented to marketing agencies or similar entities.

Cucurbitai.in stores personal information on secure servers worldwide, employing industry-standard physical, technical, and administrative security measures. Regular security reviews are conducted to prevent unauthorized access. While efforts ensure data safety, Cucurbitai.in doesn't guarantee foolproof security.

As a User, data security responsibility lies with You. Use Services responsibly and avoid sharing User Information, including usernames or passwords, with others. You are accountable for all actions under Your registered account.

7. Sharing Your Information with Third Parties

By engaging with Cucurbitai.in, You agree to share Your information with us. We work with third-party individuals and organizations, such as contractors and web hosts, to assist in our operations.

While we presently do not share personal information with other third parties, during our service provision, we might delegate authority to collect, access, use, and share Your information when necessary. For instance, if we introduce a payment processor for farmer accounting and You opt to use it, Your information may be shared to process transactions. Consequently, You grant the same rights to any third party we engage, as You grant us under this Privacy Policy. You agree not to hold us responsible for the actions of these third parties, and any legal action against them should be directed by You, even if we might usually be held accountable for their actions. Below is a non-exhaustive list of third parties we might share information with:

  1. AccuWeather
  2. MSG91
  3. Azure Cloud /Oracle Cloud
8. Cookies

We may use "cookies" on specific pages of our App and Websites as data collection tools. These small files on Your hard drive aid in providing customized Services and exclusive features available only through their use. Cookies can help us provide targeted information aligned with Your interests and may identify logged-in or registered Users. Our cookies store only usernames, without any other tracking information.

The App may employ Google Analytics, allowing Google to gather User data on our App, along with anonymous identifiers. You can opt out of this by sending an email to Cucurbitai.in.

9. Managing Your Profile Information

Users can typically review and edit the personal information they've provided by logging into their account on the App or Website. Access Your account and profile to make these changes. While most alterations in information or data preferences occur immediately, some information might remain stored in a browser's web cache. We don't take responsibility for stored cache information or information on other devices, disclaiming liability for such. At times, residual information about You may be retained in our backups or databases based on existing contractual agreements. When these agreements expire, Your data will be deleted as per the terms in the legal contract.

10. Security

We implement measures to heighten the security of our App and Services. However, we don't guarantee the security or privacy of Your information. Safeguarding our App is a priority, yet we advise You to use antivirus software, strong passwords, regular credit checks, firewalls, and other precautions to protect Yourself from privacy and security threats.

11. Identity

You agree to indemnify us in any dispute or suit by a Third Party arising from Your disclosure of Personal Information to Third Parties via Our App or Website or otherwise and Your use of Third-Party Websites and resources. We hold no liability for actions of Third Parties concerning Your Personal Information disclosed to them.

12. Communication Preferences - Commercial and Non-Commercial

By providing information to the App or Site for communication purposes, such as contact details, You waive the right to file complaints about unsolicited emails from us, as You've consented to such communication by providing Your information. However, You can unsubscribe from specific communications by informing Cucurbitai.in that You no longer wish to receive solicitations or information. We will make efforts to remove You from our database, subject to Your rights under our Agreement, Privacy Policy, or applicable law, or at our discretion.

13. Clause Severability

Each paragraph of this privacy policy stands independently from the others unless expressly indicated otherwise. Should one or more paragraphs be deemed null and void, it won't impact the validity of the remaining parts of this privacy policy.

14. Global Data Transfer

Your data might be transferred and stored on computers situated outside your state, province, country, or other governmental jurisdictions. The privacy laws in these locations might not offer the same level of protection as those in your jurisdiction. By providing us with information, especially if you're located outside India, you consent to the transfer and processing of your personal information.

15. Policy Updates:

Similar to our Terms of Usage, we reserve the right to modify this Privacy Policy periodically. Any changes will be indicated with a note on our App or Site, specifying the date of the last modification. Your continued use of our App or Site and Service constitutes acceptance of these amendments. If you disagree, please discontinue using our App and Service and inform us of your refusal to agree by emailing our Support Team.